Here are a few of the frequently asked questions.

To provide you with the best customer experience, your feedback is greatly encouraged.

If you have any questions please send us an email at saket.ortho@gmail.com

Where do you ship from?

We ship from our manufacturing factory or warehouse located in Nagpur, Maharashtra, Bangalore and Delhi. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.

Is COD (Cash on Delivery) available?

No. COD is not available as of now.

How long will it take for my items to arrive?

It will usually take 3-8 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.

Is shipping really FREE?

No. Items below 500 would be charged Rs. 100. Above 500 No Shipping Charge.

Do you provide a refund or return in case I face any issue with the product?

Yes, we have our simple 7 days return and refund policy, Please read that here.

How long will it take to receive a tracking number?

It will usually take between 1-2 business days.

Where is your company located?

Nagpur, Maharashtra.

Will I receive a confirmation number when I place my order?

Yes, all customers will receive confirmation after placing their orders on WhatsApp as well as on text Message.(NOTE: Please contact us if you don’t receive one within 12 hours)

Who can I contact if I have a problem with my order?

All inquiries can be forwarded to Saket.ortho@gmail.com or you can directly WhatsApp us or call us at 9373102276.

How can I pay?

We accept all Major Credit Cards, Debit Cards, UPI, Net Banking, etc.

Is Checkout on this site safe and secure?

You can be absolutely sure that all purchases here are safe and secure. Our website is totally secure will all necessary socket layers.

How to cancel my order?

In the event you wish to cancel your order, please contact us at 9373102276 or email us your order number at saket.ortho@gmail.com (NOTE:  Contact us within 12 hours if you wish to cancel your order).